Total Listening

Read!

this is from the book called-- How to communicate:  The Ultimate Guide to Improving your Personal and Professional Relationships.

So people... now you know how to be a good listener or at least pretend that you are... lol

AND

I need to remember these these steps for the future.

for example:   Finally get the chance to have tea with the Queen of England...the land of fish n' chip, scones and big breakfasts!

hahahaha

for yer information:  yes, I had starbux yesterday, but I did not get the chocolaty chip...  I had the mocha blended coffee....yum!